Air Sponge Warranty

Air Sponge - Warranty

This AIR SPONGE^TM filter frame is guaranteed to be free of defects in workmanship and material FOREVER, as long as you continue to use genuine AIR SPONGE^TM pads in your frame.

If necessary AIR SPONGE FILTER COMPANY will repair or exchange, at their option, free of charge, F.O.B. our Coral Springs office, any filter frame which will appear defective in material or workmanship.

This warranty does not cover any filter frame which has been tampered with or altered in any way, or which has been subject to abuse, misuse, negligence, corrosives, unusual operating conditions, accident or careless handling, heat in excess of 230 F., improper installation or repairs by anyone outside of AIR SPONGE FILTER COMPANY.

Air Sponge Return Policy

GUARANTEE: Air Sponge unconditionally guarantees all merchandise. If you are not completely satisfied with your purchase, you may return merchandise in new condition, with its original packaging and accessories for a prompt refund within 30 days. Components that are not returned with all items intact will result in the issuance of a prorated credit based on the cost of the missing items.

If you need to return your merchandise for any reason please notify Air Sponge and us within 30 days of receipt. We will contact you to issue a return #. Please email the following information to info@peakpureair.com, or call 1-866-253-1746.

First Name	Customer ID#	Contact Time
Last Name	Phone #	Pick up address

For your protection, please insure the package and use a shipping method that is "traceable" such as UPS, Airborne, or Federal Express.

What if I order the wrong size custom made filter?
Because our custom made filters are constructed from one continuous piece of aluminum, we can't resize them once they are made.

We understand that sometimes mistakes happen. So if your filter does not fit properly we will arrange to pick it up, make you a new one in the correct size and ship it back out to you. We must charge nominal fee of $35 to cover shipping and handling charges. Contact info@peakpureair.com, or call 1-866-253-1746.

What do I do if my order is incomplete, incorrect or damaged?
Air Sponge is committed to providing excellent customer support. If your order is incomplete, incorrect or damaged, please contact us via email at info@peakpureair.com or you can call us toll free during office hours Monday through Friday, 7:30am to 4:00pm Central Time, at 1-866-253-1746.